About Barbra Miner

Barbra Miner has provided highly valued coaching, consulting, and training services for over 30 years within the healthcare industry, non-profit organizations, for-profit corporations who are world-leaders in technology, as well as universities. She was the Director of Professional Development for Kaiser Permanente’s Southern California Region for over 10 years, where she was rated as a very effective, trusted leader with strong integrity and credibility.

She has worked as a successful independent consultant since 2002. She uses diagnostic skills to assess clients’ needs, and offers customized solutions to achieve their desired outcomes.

Barbra teaches an online graduate course on leadership for West Coast University's Master of Health Administration program.


Clients include:

  • Kaiser Foundation Hospitals and Health Plan
  • Permanente Medical Groups
  • Dignity Health - Northridge Hospital Medical Center
  • United Nurses Association of California
  • LAC+USC Medical Center
  • UCLA
  • Mount St. Mary's College
  • Pacific Hospitalists Associates serving Hoag Hospital
  • Customer Focus, Inc.
  • Rescue Mission Alliance
  • YMCA
  • ONEGeneration
  • Geniusware, Inc.
  • Joni and Friends, Inc.
  • Regional Health Occupations Resource Centers
  • EFI (world-wide leader in digital print technology)
  • Lutron (world-wide leader in lighting technology)

Examples of the services that she has provided include:

  • Delivered multiple training programs to enhance leadership effectiveness, presentation skills, customer service, and performance management

  • Assessed leadership competencies using 360-degree surveys; provided individual feedback and coaching on development strategies to improve leadershp effectiveness

  • Facilitated strategic planning meetings with senior leadership teams to review progress, develop new vision and goals, and create plans for their achievement

  • Facilitated team-building sessions to integrate new team members and enhance team performance in achieving departmental and organizational goals

  • Designed and delivered training programs for physician leaders on how to interview effectively and select the right physician candidates to fit within a service-oriented group practice; also designed and delivered training programs for physician leaders on recognizing their preferred communication styles of interacting with others, and learning how to work effectively within a group practice

  • Designed and delivered training programs for internal consultants on how to collaborate with clients to achieve desired outcomes

Barbra earned her Master’s Degree in Human Resources Management from Pepperdine University, and a Bachelor’s Degree in Psychology from CSUN.

Barbra is a certified facilitator for the following programs:

  • Crucial Conversations (Vital Smarts)
  • The Leadership Challenge (Kouzes and Posner)
  • Situational Leadership (Blanchard Training & Development)
  • Facilitative Leadership (Interaction Associates)
  • Patients' Voice and Customer Experience Owners (Customer Focus)
  • Influence, Achieving Service Excellence, Coaching for Service Excellence (Forum Corporation)
  • Everyday Genius Assessment and Training program 
  • DDI leadership and management programs



“Many people think of talents in relation to writing, music, or dance—as artistic, dramatic, or entertainment skills.  But talents are more than these; they include a wide range of natural abilities.  Your talents provide a window that opens into the discovery of your life’s work.   Your talents are found in the things you truly love to do.” 
— Laurence G. Boldt, author of  Zen and the Art of Making a Living
"People don't care how much you know until they know how much you care."  
— John Maxwell, author of The 21 Irrefutable Laws of Leadership

" Ownership is a radical approach because it recognizes that an organization's true experts are the people on the front lines, and trusts them to operate with the organization's best interests in mind."  

— Kevin and Jackie Freiberg, co-authors of  Guts! Companies that Blow the Doors Off Business-as-Usual
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